Privacy Policy
Information you provide

You may provide us with personal contact information in several ways, including sending a property inquiry, corresponding with us via email, completing a survey, entering a competition, completing a review, providing feedback, or reporting an issue. We only store your personal data after you have consented by agreeing to our terms and conditions on the form.

Information we collect

We automatically collect metadata from your web browser, which is limited to the type and version, the device make and model, your IP address, the referral domain, and the browser language setting.

Ways in which we may share your personal information

We provide your given name, email, and phone number to agents whenever you send a property inquiry on 11Prop. Once we have sent this data, the agent's own privacy policy will apply to how they use it. We send information about your visit to analytics and search engine providers for the purposes of improving our services. This data includes the IP address, pages visited, and browser type but does not contain any direct personal identifiers such as name or email address. We may send your metadata to advertising networks for the purpose of serving relevant ads to you. If 11Prop or its assets are acquired, the user data that we hold will be part of the transfer. If we obtain professional advice (e.g., from lawyers or financial advisors), we may disclose your personal information. We may also disclose your personal information if required to do so by a government or regulatory authority.

Ways in which we use your personal information
  • Fulfilling your requests, such as forwarding property inquiries to agents or developers.
  • Providing you with information on 11Prop services that may interest you. Any marketing emails we send you will include the option to unsubscribe.
  • Enhancing your experience of our services, e.g., ensuring content is presented in the most effective manner for your device.
  • Delivering relevant advertising to you on our site or other sites operated by 11Prop.
  • Internal business administration, e.g., data analysis, troubleshooting, testing, and research.
Storing your personal information

We may store your information on secure servers anywhere in the world. By submitting your personal information, you agree to this transfer, storage, or processing. Wherever our servers are located, we rely on approved data transfer mechanisms to ensure that your personal information is adequately safeguarded. Once you have sent us your data, we use strict procedures to ensure that your data is secure. However, we cannot guarantee its security. Any data that you send to us is at your own risk. Where you have a password to enable access to parts of our websites, you are responsible for keeping that password confidential. You must not share your password with anyone.

Requesting data deletion

We keep your personal information for as long as necessary for the purposes for which it was requested. If you would like to delete your information from our servers, you may request us to do so by contacting us.

Cookies

We use cookies to distinguish you from other users of 11Prop. This allows us to customize your experience when you use our website, e.g., by remembering your chosen currency or your favorite properties. Google’s advertising network uses a cookie to record your activity (including pages visited) and estimate what information interests you most. They use this information in accordance with their own privacy policies.

Links to third party websites

Wherever our website contains links to other websites, this privacy policy does not apply to those websites, and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.

Contacting us

Any changes we may make to this policy in the future will be posted on this page. If you have any questions regarding this privacy policy, you may contact us.